Face masks are MANDATORY for those over the age of 12.
This does not include the medically exempt & those under 12 years of age.
6 shoppers MAX are allowed in the store at any given time. This is to ensure all customers and staff are able to maintain a safe distance from each other.
Upon your arrival, please peek in the windows to make sure that the store isn't already at full capacity, or take a peek at our TraffikFlo sign. If the store is at capacity/light is red, please wait outside until the light has turned green or an associate has waved you in.
If you are experiencing flu-like symptoms, or feeling generally ill, please refrain from entering Oak & Ivory. We encourage you to still shop online - most inventory that you can find in store will be available online.
A sanitizing station is set up at the entrance of the store as well as at the checkout counter. We encourage all customers to use the provided sanitizer that is supplied so we can keep the store as clean as possible.
We will still be accepting cash, but encourage the use of credit and debit cards to keep things as contactless as possible.
Post-checkout, all surfaces at our till will be wiped and sanitized for the next customer. We appreciate your patience while the area is being cleaned. We want to ensure that we are keeping all 'touchable' areas sanitized.
Our change rooms are OPEN and are sanitized between uses. All garments that are tried on are steamed and quarantined before going back onto the floor.
For curb-side/local pickup orders, if you would like us to bring your order to your vehicle, PLEASE give us a call when you arrive. You must provide us with the name on the order.